Privacy Policy

Last Updated: December 2024

1. Introduction

FAIRTEX FASHION INDIA PRIVATE LIMITED, operating as "Fairplay" ("we," "our," or "us"), is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address
• Business Information: Company name, job title, and business requirements
• Communication Data: Messages, inquiries, and correspondence with us
• Account Information: Username, password, and account preferences (if applicable)

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• Log Data: IP address, browser type, operating system, and access times
• Cookies and Tracking: Information collected through cookies and similar technologies
• Usage Data: Pages visited, time spent on site, and interaction patterns
• Device Information: Device type, screen resolution, and mobile network information

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide IT services, respond to inquiries, and fulfill contractual obligations
• Communication: To send updates, newsletters, and marketing communications (with your consent)
• Business Operations: To improve our services, conduct analytics, and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights and interests
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for specific sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Staff Training: Regular training on data protection and privacy best practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Customers: For the duration of our business relationship and as required by law
• Marketing Data: Until you opt out or request deletion
• Legal Requirements: As required by applicable laws and regulations
• Technical Data: Typically for 12-24 months for analytics and security purposes

7. Your Rights and Choices

Under applicable Indian data protection laws, you have the following rights:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your personal information for marketing purposes
• Withdrawal: Withdraw consent for data processing where consent is the legal basis

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website usage and improve performance
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

If we transfer your personal information outside India, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws and regulations.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company: FAIRTEX FASHION INDIA PRIVATE LIMITED (Fairplay)
• Address: H NO 13/167/7,RAJMAHAL, AWADE NAGAR, Ichalkaranji, Kolhapur, Maharashtra 416115
• Phone: +91 9379294375
• Email: contact@fairmounthotels.shop

14. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of the courts in Kolhapur, Maharashtra.